Terms and Conditions

Booking an assessment

• Diagnostic assessments can be booked by phone/email. The assessor will confirm the appointment by email. Both email and phone contact details must be provided to the assessor.

• Prior to the assessment, the assessor will request background information from you. A report cannot be completed unless this information is provided.

• It is essential that the assessee has had an eyesight check within 12months prior to the assessment. Glasses must be brought to the assessment if required.

• A £150 booking fee is payable to reserve your date and to cover the costs of administration related to securing the session date, setting up the assessment and providing the pre-assessment questionnaires. However, you have a 14 days ‘cooling off ‘ period from the date of signing should you change your mind.

• A diagnostic assessment booking may be rearranged by the parent prior to the appointment with no charge but we kindly request that you give 48 hours’ notice, with a minimum of 24 hours. The assessment will then be rebooked at the earliest convenience.

• The assessor may cancel the assessment i.e. due to ill health, up to 24 hours before the assessment. This will then be rearranged at the earliest possible convenience to both parties.

During an assessment

• The assessor will act with professionalism during the assessment with due care to the assessee‘s comfort and needs.

• The assessee is required to behave in a manner conducive to determining an accurate diagnosis. Where co-occurring needs mean that extra accommodations may be needed, this should be discussed with the assessor prior to assessment.

• Where an individual is under the age of 16, the parent/carer may choose to stay near the assessee in a nearby space. Only the student to be assessed is allowed in the assessment room as no distractions are allowed.

• The assessor reserves the right to pause or postpone an assessment where an individual is becoming unduly upset by the process.

• An assessment will include a full battery of relevant tests and a full diagnostic report. The arrangement and fee is for one such assessment, no part of the assessment may be separated off as an individual item.

Payment terms

Please contact the Assessor.

After the assessment

• A full assessment report will be completed within 4 weeks of the assessment and will be supplied by email as a password protected PDF. This will be written to the required standard and adhere to the guidelines outlined by The SpLD Assessment Standards Committee (SASC).

• If the assessee shows signs of a visual difficulty during assessment, the assessor reserves the right to withhold an assessment report until the extent/impact of any visual difficulties has been determined.

• Minor amendments to the background information may be requested up to 30 days after a report has been received.

• Once a report has been finalised (no later than 30 days after the report has been submitted), this concludes the assessment process.

Privacy Policy

To comply with data protection regulations, (GDPR), we need to inform you about the data we keep and how this will be used.  Please see our Privacy Policy for information about what personal information we need to use and how we will use it.